We want to help you as much as possible if you experience any problems with our products.
Don't miss our FAQ, which can help answer your questions.
If you are certain from the outset that you have a hardware problem, it will be handled as an RMA, and the product will be sent to us for inspection.
When submitting an RMA to us, please follow these procedures:
Email a list of all devices that have failed, along with their serial numbers, to our RMA email address:
Can't find the information you are looking for? Please let us know by emailing support@piigab.se. We would also like to recommend our manuals and "getting started" documents, which you can find under Downloads and for each respective product. These documents contain valuable information to help you move forward.
If you are looking for specific functions or notice that something is not working as expected, please do not hesitate to contact us so that we can adjust help files or functions for the next update. If there is anything you are missing or think could be improved, let us know so that we can add it to our list of requested features.